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[title] => Pokušavate dobiti besplatan broj kako biste se prijavili za cijepljenje ili promijenili termin? Ne trudite se, dobiti operatera ravno je dobitku na lutriji...
[alias] => pokusavate-dobiti-besplatan-broj-kako-biste-se-prijavili-za-cijepljenje-ili-promijenili-termin-ne-trudite-se-dobiti-operatera-ravno-je-dobitku-na-lutriji
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Ako ste ovih dana okrenuli besplatni broj telefona 0800 0011 kako biste se prijavili za cijepljenje ili promijenili zakazani termin dobiti operatera s druge strane linije moglo vam se učiniti kao nemoguća misija.
U to smo se i sami uvjerili kad smo tijekom dana birali broj na kojem vas snimljeni ženski glas kada dobijete vezu prvo zamoli da pripremite OIB i pričekate. Druga opcija je, ako ne želite čekati, da odete na internetsku stranicu cijepise.zdravlje.hr. gdje se također možete prijaviti za cijepljenje.
Stojimo u redu za dobiti operatera. Peti smo na listi čekanja. Četvrti. Treći. Drugi. Prvi...
- Vaš poziv nam je važan. Molimo pričekajte javljanje operatera, obaviještava nas ugodni glas.
I baš kad smo nakon dugog čekanja pomislili da će nam se napokon javiti živa osoba nastane tajac. Veza se prekine, a prije toga glas nam kaže: 'Žao nam je, svi agenti trenutno su zauzeti, molimo pokušajte kasnije.'
---
---
Apsurd u cijeloj situaciji je i taj što se odgovor na pitanje: 'Što ako želite promijeniti termin cijepljenja?' ne nalazi među osnovnim uputama na stranici HZJZ-a.
Što je, dakle, s onima, koji iz različitih razloga, žele promijeniti svoj dobiveni termin? I kako da to naprave ako im se na 0800 0011 nitko ne javlja?
Iz HZJZ za Index su rekli da je otvoreno 20 linija na kojima radi čak 70 ljudi.
- Osobe koje ne mogu doći na cijepljenje trebale bi nazvati 0800 0011 i otkazati termin te će novi termin dobiti naknadno. Trenutno je otvoreno 20 linija, na kojima radi 70 ljudi koji i zovu na cijepljenje te primaju pozive', poručili su iz HZJZ-a.
Upit smo im poslali i mi, no do zaključenja pisanja teksta nismo dobili odgovor.
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Ako ste ovih dana okrenuli besplatni broj telefona 0800 0011 kako biste se prijavili za cijepljenje ili promijenili zakazani termin dobiti operatera s druge strane linije moglo vam se učiniti kao nemoguća misija.
U to smo se i sami uvjerili kad smo tijekom dana birali broj na kojem vas snimljeni ženski glas kada dobijete vezu prvo zamoli da pripremite OIB i pričekate. Druga opcija je, ako ne želite čekati, da odete na internetsku stranicu cijepise.zdravlje.hr. gdje se također možete prijaviti za cijepljenje.
Stojimo u redu za dobiti operatera. Peti smo na listi čekanja. Četvrti. Treći. Drugi. Prvi...
- Vaš poziv nam je važan. Molimo pričekajte javljanje operatera, obaviještava nas ugodni glas.
I baš kad smo nakon dugog čekanja pomislili da će nam se napokon javiti živa osoba nastane tajac. Veza se prekine, a prije toga glas nam kaže: 'Žao nam je, svi agenti trenutno su zauzeti, molimo pokušajte kasnije.'
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Apsurd u cijeloj situaciji je i taj što se odgovor na pitanje: 'Što ako želite promijeniti termin cijepljenja?' ne nalazi među osnovnim uputama na stranici HZJZ-a.
Što je, dakle, s onima, koji iz različitih razloga, žele promijeniti svoj dobiveni termin? I kako da to naprave ako im se na 0800 0011 nitko ne javlja?
Iz HZJZ za Index su rekli da je otvoreno 20 linija na kojima radi čak 70 ljudi.
- Osobe koje ne mogu doći na cijepljenje trebale bi nazvati 0800 0011 i otkazati termin te će novi termin dobiti naknadno. Trenutno je otvoreno 20 linija, na kojima radi 70 ljudi koji i zovu na cijepljenje te primaju pozive', poručili su iz HZJZ-a.
Upit smo im poslali i mi, no do zaključenja pisanja teksta nismo dobili odgovor.
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Luis Acosta
Iako na broju 0800 0011 radi 70 operatera teško ih je dobiti.
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17. svibanj 2024 11:59
